Terms of use

The Service is provided by NordCapital ("we", "us"). Contact: sales@nordcapital.ax or via the form at nordcapital.ax/kontakt.

NordCapital is a cloud business platform for customers, products, quotes, invoices, payments, reports, bookkeeper supporting material and investments, among other things. Your accountant can be invited with their own login and fetch journals and export packages directly in the Service.

We grant you a limited, non-exclusive, non-transferable right to use the Service during the agreed subscription period and according to the selected plan.

Features, limits (e.g. number of invoices, customers or storage) and prices are set out in the current price list and order confirmation. We may improve, change or remove features provided this does not materially degrade the core of the plan you pay for – in that case we will give reasonable notice.

You are responsible for keeping account details accurate and for protecting login credentials. Activity via your account is deemed authorised by you unless you promptly notify us of unauthorised use.

You may only grant access to people in your organisation who need the Service for work. You are responsible for their use.

You (or your company) own the content and records you enter into the Service, such as customer details, products, quotes, invoices and investments ("Customer Data").

You grant us the right to process Customer Data solely to deliver, secure, support and improve the Service. Personal data in Customer Data is governed by our privacy policy and, where required, a data processing agreement (DPA).

You may not use the Service for unlawful purposes, spam, intrusion, reverse engineering beyond what mandatory law allows, overload attacks, or to store content that infringes third-party rights.

You are responsible for ensuring that invoices, quotes and other communications created in the Service comply with applicable law (e.g. bookkeeping and tax rules in your jurisdiction).

Fees are invoiced according to the agreed plan, normally in advance. Prices are in euro excluding VAT unless otherwise stated. Unpaid amounts may lead us to limit or suspend access after a reminder.

Unless otherwise agreed, subscriptions renew periodically. Cancellation must follow the process we provide before the next period starts.

We aim for high availability but do not guarantee uninterrupted operation. Planned maintenance is announced when reasonably possible. Support is provided through the channels stated on the website or in the agreement.

Backup and recovery follow our technical routines. You should also export important Customer Data when possible.

NordCapital, software, design, trademarks and documentation belong to us or our licensors. Nothing in these terms transfers ownership to you beyond the licence above.

Feedback you provide may be used freely to develop the Service, without obligation to compensate you.

To the extent permitted by mandatory law, the Service is provided as is. We are not liable for indirect loss, lost profit, data loss or consequential damage so far as the law allows.

Our aggregate liability during a contract period is limited to the fees you actually paid for the Service in the twelve months preceding the claim, unless intent or gross negligence applies or mandatory law provides otherwise.

The agreement runs until terminated or until it ends under the plan terms. We may terminate or suspend the Service for material breach, non-payment or risk of harm.

On termination your right to use the Service ends. You should export Customer Data in good time. We may delete or anonymise Customer Data after a reasonable period unless law requires longer retention.

We may update these terms. Material changes are announced via the Service, email or the website before they take effect. Continued use after the effective date means you accept the updated terms, unless mandatory law requires explicit consent.

These terms are governed by Finnish law, excluding conflict-of-law rules that would point to another law. Disputes should first be resolved amicably. Failing that, disputes are settled by a competent court in Finland, unless mandatory consumer protection rules give you another forum.

Questions about these terms: sales@nordcapital.ax or the contact form on nordcapital.ax.